Do you use monitoring software to track printer performance and toner levels?
Yes, our monitoring software automates tasks like meter reading and toner levels, freeing up IT staff for other priorities and […]
FAQs
Can I track printer usage across my company?
Yes, you can access our device monitoring tool, a centralized platform for managing all your print devices, making it easier
Does Nextgen Automation offer recycling programs for toner cartridges?
Yes. Learn more at: Sustainability & Recycling
How can Managed Print Services help reduce printing costs?
By optimizing printing practices, reducing waste, and streamlining workflows, MPS can significantly lower overall printing costs by up to 30%.
Why should my business consider Managed Print Services?
Managed Print Services (MPS) is a comprehensive approach where we manage and optimize a business’s printing infrastructure and devices. This
Is technical support provided by a local Canada-based team?
Yes. Our Managed IT and cybersecurity teams are based in Canada, providing local expertise, regulatory awareness, and responsive support.
Do I need a long-term contract to receive IT support?
While many clients choose managed service agreements for consistency and cost control, we also offer flexible options depending on your
What response times can I expect from IT support?
Response times depend on issue severity. Critical issues are prioritized immediately, while lower-impact requests are handled according to established SLAs.
How do I submit an IT support request?
Support requests can be submitted through our ticketing system, by phone, or via email—ensuring fast routing to the right specialist.