What’s included in your copier or printer service agreement?
Toner, Parts and Labor (excluding paper and staples).
FAQs
How many technicians does Nextgen Automation have?
Over 20 certified technicians across our service areas.
How fast do you respond to copier or printer service calls?
Typically within 4 business hours depending on location and level of priority.
Do you have local copier service technicians?
Yes. Certified technicians are available across BC, Alberta, and Ontario.
What info should I include when placing a service request?
Device make and model, EQ# if available, a brief description of the issue, and your contact info.
When are your technicians available?
Monday to Friday, 8:00 AM – 4:30 PM (local time). Emergency service available.
How do I request service for my copier or printer?
Login to our Customer Portal, Email: service@innov8.ca, or Call us: 1-800-663-3923
Can I enroll in automated toner replenishing?
Yes, eligible devices can be enrolled. Send us your device details to service@innov8.ca