How long does it take to receive supplies like toner or parts?
We maintain a large inventory in our warehouse, allowing many orders to ship quickly. However, some items may need to […]
FAQs
What should I do with used or empty toner cartridges?
Please don’t dispose of them in the trash. We work with manufacturer-supported recycling programs that make toner recycling simple and
How do I request a service technician for my equipment?
If your copier, printer, or office device requires service, you can request support by calling 1-888-594-9499 or by submitting a
Does NextGen provide training for new equipment or software?
Absolutely. Training is included with all new hardware and software installations. Our goal is to ensure your team feels confident
Can NextGen help me exit my current copier or printer contract early?
Yes. We offer a hardware and lease transition program designed to help businesses upgrade their technology before an existing lease
Who is my local point of contact at NextGen?
Every NextGen customer is assigned a dedicated Account Manager who is based in or familiar with your region. This ensures
What are your regular business hours?
Our standard office hours are 8:00 a.m. to 5:00 p.m. MST, Monday through Friday. We are closed on statutory holidays.