Managed IT Services in Edmonton That Propel Your Business Forward
As a top provider of Managed IT Services in Edmonton, we remove the hassle of technology so you can focus on growing your business. Our proactive approach, including cybersecurity and cloud solutions, keeps your business secure, productive, and ahead of the curve. Say goodbye to IT headaches and enjoy seamless, stress-free IT management today
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Why Choose NextGen Automation for Managed IT Services?
NextGen Automation isn’t just another IT provider—we’re your partner in success. With over 25 years of experience, we know exactly what businesses in Edmonton need to thrive in today’s fast-paced digital world.
Our goal is to promote your organization’s growth, rather than simply provide reactive support. We collaborate regularly to enhance your technology and ensure you're always moving forward. 
Proactive IT Management
We don’t just fix problems—we prevent them. Our proactive approach keeps your systems running smoothly, so you can avoid costly downtime and focus on what matters: growing your business.
24/7 Alerting & Monitoring
Our expert team provides 24/7 monitoring and alerting for your business's security tools, ensuring proactive protection against threats. If malicious activity is detected, our system generates a ticket for immediate attention, with human intervention only when necessary. This streamlined approach keeps your business secure and running smoothly without unnecessary disruptions.
Tailored IT Solutions
Every business is different, and so are its IT needs. We create custom IT strategies that align with your goals, helping you grow and scale efficiently. Whether you’re a small business or a growing enterprise, we’ve got the right technology solutions for you.
Transparent Pricing & Fixed Projects
With NextGen Automation, you’ll never face unexpected costs. We offer fixed-price projects, and you won’t experience annual price increases. You can rely on our expertise and insights to propel your organization toward a successful future, without worrying about surprise expenses.
Comprehensive Managed IT Services in Edmonton
Technical Support & Remote Monitoring:
Our 24/7 support team proactively prevents IT issues before they disrupt your business. With advanced remote monitoring, we detect and resolve problems quickly, ensuring minimal downtime. Trust our team to keep your systems running smoothly so you can focus on growing your business.
Data Backup & Disaster Recovery
Protect your business with secure, automated backups. Our robust data backup and disaster recovery solutions ensure that your information is safe and recoverable, with multiple copies stored in different locations. In case of an emergency, we help you recover quickly and keep operations going.
Cybersecurity & Threat Prevention
Defend your business from cyber threats with our multi-layered security solutions. We provide real-time monitoring, firewalls, antivirus protection, and compliance with industry regulations, ensuring your business is safe from ransomware, phishing, and other cyberattacks.
Hardware & Software Support
From servers to desktops, we provide full support for all your hardware and software needs. We keep your IT infrastructure secure, up-to-date, and running smoothly, while also managing vendor relationships so you don’t have to worry about dealing with multiple suppliers.
Onsite & Remote IT Management
Our flexible IT management services offer both onsite and remote support, ensuring you get the assistance you need when you need it. Whether it’s hands-on help for complex issues or quick remote troubleshooting, we’re here to provide the best IT solutions for your business.
Talk to Us About a Custom IT Solution for Your Business
Don’t let IT issues slow you down. Contact NextGen Automation today for reliable, proactive Managed IT Services tailored to your business. Experience seamless IT management, improved security, and the freedom to focus on what matters most—growing your business.
NextGen Automation is trusted by over 10,000 businesses in Western Canada
We were looking for an IT company that had the expertise and experience to cover our growing needs, that is when David reached out from Nextgen. We love that they are proactive in meeting our future IT needs but also very reactive in any type of emergency big or small. Nextgen has really provided us with peace of mind that our IT needs are being met professionally.
Elli, Invermere
Jon has been our main contact with the changeover to Windows 365. He has provided prompt and friendly service whenever we have had an issue with programming or providing solutions to make our system more efficient as well as understanding the needs of our business.
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Frequently Asked Questions About Our Managed IT Services
What are Managed IT Services?
Managed IT Services provide ongoing IT support, monitoring, and maintenance to ensure your business’s technology runs smoothly. At NextGen Automation, we offer 24/7 technical support, proactive monitoring, cybersecurity, data backup, and disaster recovery to keep your business safe and efficient.
Why should I choose Managed IT Services in Edmonton?
Managed IT Services allow you to focus on your core business while we handle your IT infrastructure. By choosing a local provider like NextGen Automation in Edmonton, you benefit from fast response times, personalized service, and IT solutions tailored to your unique business needs.
What kind of businesses can benefit from Managed IT Services?
Managed IT Services are ideal for businesses of all sizes, from small companies to large enterprises. Any business that relies on technology for day-to-day operations can benefit from the proactive support, security, and efficiency improvements that Managed IT Services offer.
How do Managed IT Services help prevent downtime?
With proactive monitoring and maintenance, our Managed IT Services detect and resolve potential issues before they cause disruptions. By addressing problems early, we minimize downtime and keep your systems running smoothly, ensuring maximum productivity for your business.
What cybersecurity protections are included in Managed IT Services?
Our Managed IT Services include a full suite of cybersecurity protections, such as firewalls, antivirus software, multi-factor authentication, and real-time threat monitoring. We also conduct regular security audits and ensure compliance with industry regulations to protect your business from cyber threats.
How does NextGen Automation handle data backup and recovery?
We provide automated daily backups and disaster recovery solutions to safeguard your data. With multiple copies stored in different locations, your data is always protected, and we ensure quick recovery in case of an unexpected incident, minimizing downtime and data loss.
Can I get onsite IT support with your Managed IT Services?
Yes! At NextGen Automation, we offer both remote and onsite IT support. Whether you need hands-on assistance for complex hardware issues or quick troubleshooting via remote support, our flexible services ensure that you get the help you need.
How can Managed IT Services save my business money?
By preventing costly downtime, managing IT infrastructure efficiently, and offering fixed pricing for IT support, Managed IT Services help businesses control costs. Our proactive approach reduces the risk of expensive emergency repairs and optimizes your technology for long-term savings.
Partner with a Proven IT Leader
Established in 1999, NextGen Automation has grown into one of Canada's premier IT service providers. With over 120 experts and a client base of 10,000+ businesses, we have the resources and experience to handle your business's IT challenges.
Edmonton Office Location
Our Edmonton office is conveniently located to serve businesses throughout the city and surrounding areas. Whether you’re looking to upgrade your IT infrastructure, secure your data, or improve productivity with cutting-edge IT solutions, we’re here to help. Schedule an appointment or drop by to discuss how we can support your business.
Our office
13025 - 156 Street NW
Edmonton AB, Canada
Call us
888-594-9499
Opening hours
- Mon - Fri
- -
- Sat - Sun
- Closed
